Jack Ma’s I remember nine years ago, when I started AliPay. People replied, “Jack Ma’s , don’t touch the funding sector “’cause it’s illegal, you maybe imprisoned.” I call myself like a blind mortal journeying on the back of blind people tigers. Those experts riding horses, they all fell, we subsist. We have a lot of heroes but China movies’ heroes ever dead. The American movie hero never succumb.( audience laughing) If all the heroes succumb, who want to be the hero? – He’s a Chinese business king, who’s the founder of Alibaba. He’s the first mainland Chinese entrepreneur to appear on the covering of Forbes.
After graduation, he applied for 30 different jobs, get was denied by all of them and also get was denied by Harvard University 10 periods. He’s Jack Ma, and here’s my take on his top 10 patterns to success publication two. And as ever guys, if you listen a word that Jack has, that it really reverberates with you; please leave it in specific comments below. Place mentions around it so other people can be inspired as well. Enjoy. – We are not a company that normally China call. We call ourselves a firm operating a platform. A firm that is running ecological systems. We are almost everywhere. People pronounce, “Jack Ma’s , you are familiar with you’re in the B2B, B2C, “and you’re calling C2B on a finance and online pay, “logistic, gloom computing, you are everywhere.” Not because we are greedy. Not because we wanted to win. Because we have to do it.
If we cannot, if we do not do it, China e-commerce in the years will collapse. I remember nine years ago, when I started Alipay. People pronounce, “Jack Ma’s , don’t touch the funding sector “’cause it’s illegal, you are able imprisoned.” And I, we thought to ourselves, if we don’t do it, the China e-commerce will ever like a check room. Everybody say it’s a good thing. “I don’t repay, you don’t get the things.” So I pronounce, “Well, put me in the prison. “Let’s made to ensure that Alipay, “the payment solution works.” And the people said here pay solution is such a stupid thought. It’s an escort service. I compensate you all the money and you get the things. Jack Ma’s
You pay the money. If you don’t get the things you crave, recall the money. They said the stupid produce and I pronounce, “As long as it has solved the problem, “I like stupid situations, you know.” Let’s become stupid situations smart. Hinder on improving everyday. When I start the business, it’s so difficult to me, a small business proprietor in China. It took me five months to give $500.
That’s stupid. No possibility. I have no any thought about how to run a business. And when I go to register firm called internet, the registering policeman replied, “No, there’s no such “a word Internet in dictionary. “How can you register an internet? ” So he pronounce, “You have to register another name.” I replied, “What’s the figure? ” He replied, “Computer consulting firm.” And I have no idea exactly what he computer. So my first firm is Hangzhou Hope Computer Consulting Firm. It was tough without knowing nothing about technology, without knowing nothing about personal computers. The past 15 years, we’re working. I call myself like a blind mortal journeying on the back of daze tigers.( audience laughing) Those experts journeying ponies, they all fell. We subsist because we are concerned about the future. We belief the future. We change ourselves, we never accomplish us. Every five years old, we have its consideration of the item for our strategy.
Our strategy is always to be addressed the 30 years and 10 years. Every strategic decisions we become, we have to ask a few questions. This decision we become solve society difficulty? Because we belief the bigger social difficulty you solve, the most successful “you think youre”. So if we do, if this cannot solve any social troubles, we dont’ do it. Second, is this project travelling to be successful in 10 years? If it’s going to be successful in 10 years, let’s do it. If it’s going to be successful in one year or a few months, now would I pronounce, “Forget about it.” Because why you can be successful in one year or a few months? So we all have to prepare. And five years ago, we had a big debate about 10 years later, 20 years, what are the things does China society, that want to live, crave? So we say, happiness and health. Two H strategy to happiness and health. We belief, in the movie manufacture create people happiness.
Today , nobody’s happy. Rich people not happy, poor people not happy. At least when I watch movie, I feel happy about it, right? So I think we should partner with the Hollywood, specially like a lot of, we have a different way of living. In China, the movie. We have a lot of heroes. But China movies’ heroes ever dead. And American movie hero never die. If all the heroes succumb, who want to be the hero? So my movie, I want to become the hero live. This is, I speculate, we should learn much; and it’s only about two years. So we have another eight years to proceed. I want to become our firm, it’s not e-commerce.
It’s something that throwing people inspiration. Generating people’ effect I learned a lot. For speciman, I will see that my favorite movie, Forrest Gump. Life’s tough. This is I learned and that stimulated me. That is why when people call me crazy, stupid, the past 17 years, “You are crazy. “I told you something that won’t work. “You’re stupid, how can you do that simulate? “Amazon this simulate, eBay this simulate, “Why Alibaba this simulate? ” I told myself Forrest Gump replied, “Go ahead. “Never care about what the other people.” And the other thing Forrest Gump replied, “Nobody make money out of catching whales. “People make money by catching shrimps.” So, we provide small and medium-sized businesses. -[ Interviewer] Fair enough. – Who works harder, the person or persons at eBay or the person or persons at Alibaba? – It’s sometimes you have is not simply have to work hard, you have to work smart. – So would you say you employment smarter than eBay? You’d have to say yes, right? Well, so far. Jack Ma’s
– Yeah, so far. So far. – Okay. -‘ Cause I speculate, you are familiar with, we are pretty lucky people and the person or persons see you, “Yeah, “youre working” very hard.” True, in this world, so numerous people operate very difficult but they’re not. I told my unit, where reference is IPO, I requested a lot of people standing here, I pronounce, “You know, all of you guys, most of you got “millionaires and so rich; but 15 years ago, who are we? ” It’s so difficult for us to hire people 15 years ago. People who are not that bad. People can walk, still move on wall street, we hire them. Because no one conceived Internet. No one conceived Internet. And they met the company. Those people who believed they were smart, the latter are headhunted by the other firm. They set up their own firm. Those people , nobody going to see headhunting them. They stand until they became successful. They are the key reasons we exist, we persist, we never give up. We belief the dream together. – One of the things that’s so fascinating to me, is that Amazon and Jeff Besos have sought what might be described as a very asset heavy business model.
They’re buying airplanes. They want to own the entire quantity chain from beginning to end. And Alibaba has effectively an asset-like business. It is very much in terms of the retail section of this, the opposite. You don’t want to own the storehouses. You don’t want to own the logistics firms. How do you think about that? Is Jeff Besos right? Or are you right? And is there going to be a gather in the middle? – I hope both are right. And as the world can never have a one simulate. If the world has only one correct simulate, the world’s too boring. We need to have our own kinds of models and the ones who do the simulate, should believe in the simulate. And I believe in what I do. The difference between Amazon and us, Amazon is more like an empire. Everything they are able to restrict themselves, buy and sell. And our philosophy is that we want to be an ecosystem. Our philosophy is to empower others to sell, empower others to assistance, obliging sure the other people are more powerful than us. Jack M a’s
Making sure with our technology, our invention; our partners, our 10 million small business vendors, they can compete with Microsoft IBM. Our philosophy is the fact that we speculate use Internet technology, we are in a position become every company become Amazon. I learned my English by myself when I was 12 years old. For whatever reason, I don’t know. I exactly fell in love with its own language. Every morning, from five o’clock, I go a bicycle, aboout 40 times to the Hangzhou Hotel, go looking for foreign sightseers to teach me English. I toured, depicted them around the city, they schooled me English. Jack Ma’s
My English is not perfect but the things I learned so interesting because the things the Americans, the foreign sightseers there in China, they told me are so different from the things I learned from my parents and my teachers.( audience laughing) I was in the culture revolution. Everything I thought so different. Since then, everything I learned, I’ve got to habit. You have to think yourself break-dance to think about it. Just one more minute. When everything drawn attention to yes, “ve been waiting for” one minute. Whenever it’s a no, wait for one minute. Conclude about it carefully.’ Make if you look at the world in a different way, you are able to win a different way. – In the future, you will not make money by the service you offer, how good service you do. It’s going to be how efficient “you think youre”. Alibaba, “were about” firm, right now, have 20.
That’s not including the financial group. We have 25 forces, We have 25 forces, 25 different business forces. Maybe in the future, we might have 50. I don’t know. We have that numerous forces and we are almost everywhere. We restrict our head count by efficiency we have. We simply have our 224,000 people. We simply have our 224,000 people. I tell you a storey. The happen I experience proud of, that two years ago, we start to have a budgeting gather and I ask my unit, “By year 2012, if we really want to doubled all the numbers “we have, how many people we need? ” And people say 7,800 new people.
I replied, “No , no , no, check it again.” And then they said, “6 00,800 people.” I replied, “No.” And they, my people request me, “How numerous you crave? ” I replied, “2 00. ” They replied, “No, impossible, 200. ” My answer is for years we discussed we should hire more people for future. I’ve heard this for 10 years. Now, let’s just do the efficient happen. And I told all the management, if we have net income– net headcount of over 200, even one people, we should have no bonus for whole year, for year 2012. And then we started the contrive. Year 2012, we let loose 1,000 people. All the number doubled. And I pronounce, if we want to create more positions for the others, let’s hinder our head counts. Jack Ma’s
Make sure because right now, we have over 500 million registered consumers on top of. No thing how many people we hire ourselves, we cannot be, ever not enough people. So we can focus on technology, focusing on obliging sure the platform is efficient, focusing on everybody become the change in the platform. That would become certain differences. People say this is uncertain, uncertain world. Everyday is uncertain. The only certain epoch was yesterday. I’m not sure about that in the future, I can, I will prescribe, I will be stupid. That’s why I should retire early when I’m young. That is why I’ve a lot of things that I daydream I want to do. I want to do philanthropy, I want to be a teacher, I want to go back to academy, I want to do the environment.
Noah, thank you so much better for picking up a emulate of my book, Your One Word, taking that image, posting it up on Twitter. You have five notebooks down and 45 to start, so good luck on that streak. Bill Gates reads 50 notebooks a year as well so you’re in good firm. Thanks for the affection mortal. So thank you guys all again for watching. I believe in you. I hope you continue to believe in yourself and whatever your a single word is. Much affection, I’ll be seeing you .. Jack Ma’s